OUR WARRANTY
Effective Date: 02/01/2020
At AirCrisp, we stand behind the quality of our products and want you to shop with complete confidence. All products purchased from our store are covered by a limited warranty against manufacturing defects.
Warranty Coverage
Our warranty covers any manufacturing defects in materials or workmanship under normal household use. If your product develops a defect within the warranty period, we will assist with a replacement or repair where applicable.
Warranty Period
All air fryers purchased from our store include a 12-month limited warranty starting from the date of delivery.
What the Warranty Covers
The warranty includes:
• Manufacturing defects
• Faulty electrical components
• Product malfunctions under normal use
• Issues caused during the manufacturing process
What the Warranty Does Not Cover
The warranty does not cover:
• Damage caused by misuse, accidents, or improper use
• Normal wear and tear
• Cosmetic damage (scratches, dents, etc.)
• Damage caused by incorrect voltage or electrical surges
• Damage resulting from unauthorized repairs or modifications
Warranty Claims
If you experience any issues with your product during the warranty period, please contact our support team with the following information:
• Your order number
• A description of the issue
• Photos or videos showing the problem
Our team will review your claim and provide instructions for the next steps.
Contact Us
For any warranty-related inquiries, please contact us:
Email: support@aircrisp.co.za
Our support team will respond as soon as possible to assist you.